Poker club business operations · Beta

Run the business behind the game.

ClubOps OS is the only platform purpose-built for poker club business operations — an immutable financial ledger, member CRM, reconciliation, compliance tracking, and promotions in one system. Game ops tools run the floor. ClubOps OS runs the books.

30-day free trial · Starter $99/mo · Pro $199/mo

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Benefits

  • Immutable financial ledger: Every transaction is recorded with an audit trail. Session rake, seat charges, member payments, and payouts are reconciled automatically. No cell can be quietly edited — every change is timestamped and attributable.
  • Member CRM with history: Track every player — contact info, session attendance, balance history, preferred games, and notes. Know who your regulars are, who carries a balance, and who needs a follow-up.
  • Compliance documentation: Generate audit-ready reports for regulatory review. ClubOps OS maintains member identity records, financial reconciliation, and session logs in formats designed for gaming commission inquiries.
  • Promotions and loyalty engine: Create and track promotional campaigns — first-time visitor credits, referral bonuses, high-hand jackpots, and loyalty rewards. See which promotions drive the most return visits and revenue.
  • Support ticket system: Handle member requests without chaos. Players submit issues through a structured portal. Track resolution time, categorize by type, and identify recurring problems before they cost you members.
  • Works alongside your game ops: ClubOps OS complements — not competes with — your tournament clock, waitlist manager, and seating tools. It handles the business layer your game ops platform was never designed for.

Privacy and security

  • ClubOps OS encrypts financial data at rest and in transit. Member PII is stored with access controls and audit logging.
  • Your club’s financial ledger is immutable — every entry is timestamped and attributable. No one, including ClubOps OS administrators, can silently edit transaction history.
  • An account is required to manage club operations. Data is stored on secure servers with nightly encrypted backups.
  • ClubOps OS is a business operations platform, not legal or tax advice. Consult professionals familiar with your jurisdiction’s gaming regulations.

Common questions

Is ClubOps OS a tournament management tool?
No. ClubOps OS handles business operations — financial ledger, member CRM, reconciliation, compliance, and promotions. It is designed to work alongside tournament clocks, waitlist managers, and seating tools. Game ops tools run the floor. ClubOps OS runs the business behind it.
Does it replace spreadsheets completely?
Yes — and more importantly, it gives you what spreadsheets cannot: an immutable audit trail, automated reconciliation, member balance tracking, and compliance-ready reports. The spreadsheet stops working the moment you need to prove who changed what and when.
What does the trial include?
The 30-day free trial gives you the full Starter plan — no credit card required. Import your existing data, run real sessions, and decide if ClubOps OS replaces your spreadsheets before you pay anything.
Can my existing game ops tool integrate?
ClubOps OS is built to complement game operations platforms. Integration partnerships are in active development. In the meantime, session data entry takes under 60 seconds per game and reconciles automatically against member balances.
How is this different from using QuickBooks or a generic CRM?
QuickBooks tracks money generically — it does not understand rake splits, seat charges, promotional credits, or gaming compliance. Generic CRMs do not have immutable ledgers or compliance documentation. ClubOps OS was built specifically for the poker club business model.
Is my club’s financial data safe?
Yes. All data is encrypted at rest and in transit. The ledger is immutable — entries cannot be silently edited or deleted. Nightly encrypted backups protect against data loss. Access controls and audit logging protect member PII.

Related guides and resources

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