Refund Policy

Last updated: August 16, 2026

30-day money-back guarantee

Every product in this store is covered by a 30-day money-back guarantee. Not satisfied with your purchase? Email hello@juncturelogic.com within 30 days of purchase and we will refund your order in full. No questions asked.

Digital downloads are delivered instantly

Because these are digital files delivered immediately after payment, the 30-day money-back guarantee above is the refund path for a purchase you are not satisfied with. This is standard practice for digital goods.

When we will help

Broken or missing download: if your download link fails, expires before you can access it, or the file is corrupted, contact support@juncturelogic.com and we will reissue it, usually within one business day.
Defective file: if the file you receive does not open or is missing major content described on the product page, we will replace it or issue a refund, at your choice.
Accidental or duplicate purchase: contact us with your order details and we will review a refund on a case-by-case basis.

How to request a refund

Email hello@juncturelogic.com from the email address used for the purchase, and include the product name and order date. We will respond within one to two business days.

No questions asked

We do not ask for proof or explanations for download problems. If the file did not work for you, tell us and we will make it right.